Our Cancellation Policy

Standard Cancellation

Free cancellation up to 48 hours before check-in. No questions asked, full refund guaranteed.

Cancellation Timeline

  • More than 7 days before: 100% refund
  • 3-7 days before: 75% refund
  • 48-72 hours before: 50% refund
  • Less than 48 hours: No refund

Special Circumstances

We understand that unexpected situations arise. If you need to cancel due to medical emergencies, severe weather, or other extenuating circumstances, please contact us directly. We'll work with you to find a solution.

How to Cancel

You can cancel your reservation through:

  • Your account dashboard
  • Email: reservations@etherealescapes.com
  • Phone: +1 (555) 123-4567

Refund Processing

Refunds are processed within 5-7 business days to your original payment method. You'll receive an email confirmation once processed.

Non-Refundable Rates

Some promotional rates are non-refundable. These bookings will be clearly marked during reservation. Please review your booking terms carefully before confirming.

Questions about our cancellation policy?

Contact Us